Shipping Policies

Once you make a purchase in my online store, the options are managed and fulfilled directly by me. I share this with you so you can rest assured that the piece of art you have purchased is well packaged and with the appropriate care process for shipping.

- Regular shipments are free and I ship through the Mexican Postal Service for national and international orders.

• Please note that delivery times will be subject to demand for the service.

• Domestic shipments take 4 to 8 business days to reach their destination.

• International shipping will depend on the country and location of destination, estimated arrival time is 15 to 40 business days.

• The package will be properly packaged for service and will arrive in optimal condition.

- Express (urgent) shipments are made through DHL for both domestic and international shipments. The cost of this method will depend on the weight and dimensions of the item being shipped.

• The express service I manage is through DHL's private parcel service.

• If you need your shipment sent via a private courier, I'll need you to provide the name of the courier. This way, I can provide a personalized shipping quote based on your specific requirements. Once I have the information, I'll email you the shipping cost.

• Domestic DHL shipments take 1 to 3 business days to reach their destination.

• International shipments estimated arrival time is 6 to 10 business days.

• The package will be properly packaged for service and will arrive in optimal condition.

refund policies

I want to honestly share with you that my artwork is created using high-quality material parameters. The entire process I follow to create my work is specifically designed so that the day I market a piece of art, regardless of its format and applied technique, it will be with values ​​and an ideal state of conservation for the acquired piece and the space that will house it. A fundamental factor is the honesty with which I execute my work, the same transparency with which all the discursive and narrative envelop the aesthetics of my work. I directly sell what emerges from my talent, my experience, and my artistic knowledge, which are forged day by day in my studio in Mexico. For this reason, I want you to know that the quality with which I show you all of my available art is done with the highest quality that distinguishes me and is undoubtedly accompanied by excellent product photography, designed to give you a general idea of ​​the work you are acquiring, collecting, or planning to give as a gift.

• I do not issue refunds.
• I offer returns on selected items as long as they meet the parameters listed below.
• We can reach agreements via email or phone if the piece arrives in poor condition, damaged, or partially or completely destroyed due to shipping-related reasons or circumstances. So far, I haven't had a bad experience with this issue; however, I want you to know that I will be with you throughout your entire purchasing process until I know the piece is in your hands.
• I would appreciate it if you shared it with me.  via email or by phone number, photographs of the status of the package that arrived to you once the courier has delivered it
• In case of If the third point on this list is enforced, the piece may be replaced with a work that has similar characteristics based on format, monetary value, and is available in the available catalog. The estimated delivery time for a replaced piece will depend on the payment method chosen for shipping upon purchase. Please note that the packaging and shipping process will take 3 to 5 business days.
• Personal telephone contact number 52 777 4460220

I sincerely appreciate the Visit and shop at my online store!
Each piece is crafted With much love and respect for my career, creative and artistic process, always taking care of the material quality and the degree of conservation of each piece.